Car Medicos

PRIVACY POLICIES

Welcome to Car Medicos Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our automotive services.

1. Information We Collect

We may collect the following types of personal information when you use our services:

  • Contact Information: Name, phone number, email address

  • Vehicle Information: Make, model, registration number, service history

  • Location Data: If you use GPS-enabled services (e.g., vehicle pickup)

  • Payment Information: Billing address, UPI or card details (processed securely)

  • Technical Data: IP address, browser type, access times, pages visited

2. How We Use Your Information

We use your information to:

  • Schedule and manage car service appointments

  • Provide service updates and notifications

  • Process payments and send invoices

  • Improve our website and customer experience

  • Offer customer support and respond to queries

  • Send promotions, offers, or service reminders (only with your consent)

3. Cookies & Tracking

Our website may use cookies and tracking tools to improve functionality and performance. These tools help us understand how users interact with the site. You can control cookie preferences through your browser settings.

4. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. While we strive for full security, no online transmission is completely secure.

5. Sharing Your Information

We may share your data with:

  • Authorized Partners & Vendors: For servicing, logistics, or payment processing

  • Government Authorities: If required under law or legal process

  • We do not sell your personal data to third parties

6. Your Rights

You have the right to:

  • Access and correct your personal data

  • Request deletion of your data (where legally applicable)

  • Opt out of marketing communications

You can contact us to exercise these rights via the contact details below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The revised policy will be posted here with an updated effective date.